• 20-Aug-2020 to Until Filled (CST)
  • Global Services
  • Creve Coeur, MO, USA
  • Salary
  • Full Time

Summary of Position: 

The Senior Systems Engineer Global Services is responsible for installing, configuring, and managing, troubleshooting and repairing enterprise systems in a Windows Active Directory Domain with limited supervision. Essential areas of expertise for this position are server hardware and software, storage systems, networking, disaster recovery, and security.


Duties & Responsibilities:

  • Responsible for day-to-day infrastructure operations
  • Perform project coordination to include design, scheduling and implementation
  • Adheres to documented processes and procedures
  • Maintains and assists with backup and recovery
  • Monitors infrastructure performance and tunes components to maximize resource utilization
  • Coordinates replacement of failed server and storage hardware
  • Deploys patches, software updates, and configuration changes updates to server infrastructure
  • Builds and decommissions physical and virtual servers
  • On-Call 24x7 responsibilities
  • Follows established compliance & security policies
  • Assists desk side support with second and third level support of client devices and applications

Education & Experience:


  • Two year associates degree and equivalent industry experience
  • Ability to work fairly independently with limited oversight
  • Demonstrated ability to work in a complex networking and information systems environment
  • Five years systems engineering or systems analyst experience in an enterprise environment
  • Five years of experience with Windows Server OS's from 2008 to 2019
  • Three years of experience with Dell servers and storage systems
  • In-depth knowledge of:
    • Routing, switching, load-balancers and firewalls.
    • Disk storage systems, RAID and related protocols
    • Virtualization technologies (Hyper-V and ESX)
    • Microsoft Active Directory and DNS
    • Scripting / Powershell
    • Web-hosting and IIS
    • FTP and SFTP
    • PKI, SSL / TLS protocols and associated cipher suites


  • Familiarity with:
  • Data Centers
  • PCI, HIPAA and other Compliance Frameworks
  • Tenable Nessus
  • Multi-Factor Authentication
  • Veeam Backup and Replication
  • General email services; SMTP, POP, DKIM, SPF, etc ...
  • Office 365 and Azure Services
  • Ubuntu Linux
  • Microsoft SQL Server


  • Bachelor's degree in Management Information Systems
  • Microsoft Certified Systems Engineer

Interpersonal & Professional Skills:

  • Technical Aptitude  Able to effectively apply logic based troubleshooting and advanced hardware troubleshooting skills.
  • Adaptability  Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes and requirements.
  • Time Management  Effectively manages one's time and resources to ensure that work is completed efficiently. Able to work both independently and as a team effectively. Demonstrate strong project management capability.
  • Applied Learning  Puts new knowledge, understanding, or skill to practical use on the job, works hard to better self in work role. Devotes significant time to personal and professional development.
  • Teamwork/Collaboration  Proactively tries to build effective working relationships with other people. Treats people with dignity, respect and fairness.
  • Living the Vision and Values  Keeping the company's vision and values at the forefront of decision-making and action.
  • Communication  Communicates accurately and effectively both in oral and written form. Practices active listening. Expresses thoughts and ideas with confidence and respects opposing views. Works with others.

Physical Factors & Requirements:

  • Ability to travel up to 10% of the time.
  • Willingness to work outside of normal business hours as required to complete projects.
  • Ability to lift and carry items up to 50 pounds.


Zelis is a healthcare and financial technology growth company and market-leading provider of claims cost management and payments optimization solutions to price, pay and explain healthcare claims. Zelis delivers integrated network analytics, network solutions, payment integrity, electronic payments and claims communications for payers, healthcare providers and consumers in the medical, dental and workers' compensation markets nationwide. Zelis is backed by Parthenon Capital Partners and Bain Capital. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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